Purchasing or using our products means you accept the conditions below.
All sales are final, in some cases refund is possible.
Each product has its own specific warranty time.
For replacements, we’ll request proof the product isn’t working.
Due to the nature of digital products, refunds are generally not offered once a purchase is completed. However, in the rare event that an issue cannot be resolved or we cannot reach a mutual resolution, we issue a refund.
If a product has been used and the warranty time reduced, you'll get a partial refund if we can't fix the issue. Full refunds apply only near the start of the warranty.
Please note that any balance added to the store is non-refundable and cannot be withdrawn. Make sure you’re certain before adding funds.
Non-Delivery of Product: If the product cannot be delivered or replaced within the warranty period.
Unresolvable Issue: If an issue with the product cannot be resolved by our support team and we are unable to reach an agreeable solution.
Please note that we are fully committed to working with our customers to resolve any issues they may encounter. We do not condone scams or blocking customers; instead, we strive to assist every customer in resolving their concerns. If a solution cannot be reached, we will provide a refund.
Contact Us First: Please reach out to us on Telegram or Discord, including your Invoice ID.
Response Time: Our team strives to respond within 12 hours.
Provide Details: Clearly describe the issue for faster resolution.
Azured reserves the right to modify this refund policy at any time, without prior notice. We encourage reviewing this policy periodically.
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